Return and Refund Policy

30-day returns

Contact us within 30 days of receiving your order to request a return. Items must be unused, unwashed and in their original condition with any original tags and packaging. Please provide your order number, the items you wish to return and the reason.

Damaged, defective or incorrect items

If your item arrives damaged, defective or incorrect, contact a01082865568@gmail.com with your order number and clear photos. We will review the issue and arrange an appropriate return, replacement or refund. We pay return shipping when the return is caused by our error.

Change-of-mind returns

For returns due to personal preference, the buyer pays return shipping. Items damaged by use, washing, alteration or misuse are not eligible for a change-of-mind return. This does not limit rights that apply under consumer law.

How to return

1. Email us to request return instructions.
2. After receiving instructions, pack your item securely and include your order number.
3. Send the return to SAENZ FRANK, 1704 N 120TH DR, AVONDALE, AZ 85392-3014, United States. Keep your tracking receipt.

Inspection and refunds

We inspect returned items after receipt and notify you of the result. After the return is inspected and approved, we initiate the refund within 48 hours to the original payment method. Your bank or payment provider may take additional time to post the credit. Contact us if you need an inspection status update.

Contact

a01082865568@gmail.com
SAENZ FRANK, 1704 N 120TH DR, AVONDALE, AZ 85392-3014, United States